This End User License Agreement ("Agreement") is a binding contract between you — either individually or on behalf of the organisation you represent ("you") — and Teez, Inc., a Delaware corporation ("Teez", "we", "us"). It governs your use of Teez AI Underwriting, comprising our Microsoft Excel add-in, the web application at app.teez.live, and related services (together, the "Service").
By installing or using the Service, you accept this Agreement. If you do not accept it, do not install or use the Service. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.
Subject to your compliance with this Agreement and payment of any applicable fees, Teez grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Service for your internal business purposes.
This is a licence, not a sale. Teez retains all right, title and interest in the Service.
You may not:
You need an account to use the Service. You must give accurate registration information, keep your credentials confidential, and are responsible for all activity under your account. Tell us promptly at security@teez.live if you suspect unauthorised access. Accounts are for named individuals and may not be shared.
You own your content. Deal documents you upload, the spreadsheet content the add-in reads, and the models and outputs produced for you ("Your Content") remain yours. Teez claims no ownership.
You grant us a limited licence to host, process, transmit and display Your Content solely to operate and support the Service for you. We do not use Your Content to train AI models, and we do not disclose it to other customers. Handling of Your Content is described in the Privacy Policy.
You represent that you have the rights necessary to provide Your Content to us and that doing so does not breach any confidentiality obligation or law binding you.
The Service has a free tier. Paid plans and Deep Underwriting engagements are charged at the rates presented to you at the time of purchase. Fees are stated exclusive of taxes, which you are responsible for. Unless stated otherwise, paid plans renew automatically until cancelled, and fees already paid are non-refundable except where required by law or expressly agreed by us. We may change pricing on notice, effective from your next billing period.
Read this section carefully. It defines what the Service is and is not.
The Service uses artificial intelligence to extract figures from documents and populate underwriting models. AI systems produce errors. Extracted values may be incorrect, incomplete, misattributed or out of date, and the Service may misread ambiguous or poorly formatted source documents.
Accordingly:
The Service runs inside Microsoft Excel and depends on Microsoft Office platform services, and on the third-party providers listed in the Privacy Policy. Your use of Microsoft products is governed by your agreement with Microsoft, not this Agreement. We are not responsible for third-party services, and changes they make may affect the Service's availability or behaviour.
We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend or discontinue features, and may perform maintenance, at any time. For material adverse changes to a paid plan we will give reasonable notice where practicable.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TEEZ DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT AND NON-INFRINGEMENT. TEEZ DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE OR SUITABLE FOR YOUR PURPOSES.
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEEZ WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITY, DIMINUTION IN VALUE, OR LOSS OF DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
TEEZ'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TEEZ FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100).
These limits apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You will indemnify and hold harmless Teez and its officers, directors, employees and agents from any claim, loss, liability, damage, cost or expense (including reasonable legal fees) arising from your use of the Service, Your Content, your breach of this Agreement, or your violation of law or of any third party's rights.
This Agreement applies from the moment you first install or use the Service and continues until terminated. You may terminate at any time by ceasing use and closing your account. We may suspend or terminate your access if you breach this Agreement, if required by law, or if we discontinue the Service.
On termination, your licence ends and you must stop using the Service. You may request an export of Your Content before closing your account, and deletion afterwards, as described in the Privacy Policy. Sections 4, 6, 9, 10, 11, 13 and 14 survive termination.
This Agreement is governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The parties will first attempt in good faith to resolve any dispute informally by contacting support@teez.live. Any dispute not resolved within 30 days will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and each party consents to that jurisdiction and venue.
